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Need help with the ProctorU Proctoring Platform? Browse our help articles or contact our support team directly.
The Proctor Chat and Getting Help During your exam, you can reach out to your proctor or to support at any time by clicking the “Support” button in the sidebar of Guardian sidebar or by opening the proctor chat box.
This article will guide you through the process of creating your ProctorU account. Once you’ve created your account and Checked Your System to make sure your hardware is compatible, we suggest chec...
Depending on the requirements of your exam, your proctor may need to disable some settings and close any open programs. After your exam is over, you can ask the proctor to turn those settings back on for you.
If your exam will have a live human proctored launch, you'll need to set up an appointment so that we can make sure a proctor will be available. If your exam will have an automated launch, you can take your exam at any time through your LMS or test delivery platform with no need to schedule.
The exam scheduling process begins when a test-taker is approved to test by their testing institution or organization. Depending upon your instructor or exam administrator, you may be required to create a ProctorU account to schedule. Alternatively, your instructor or exam administrator may require you to schedule directly through your test-taker portal. Please refer to your instructor or exam ...