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Reset steps You can reset your PC when you are signed in to Windows or from the Windows Recovery Environment (Windows RE).
Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.
Discover the steps to change or reset your Windows local account password if you've lost or forgotten it. This guide will help you regain access to your Windows account quickly and securely.
If you're having problems with your Surface Pro, Surface Laptop, or another Surface device, try resetting or recovering it to its factory settings.
The steps below describe how to change a known password for a Microsoft personal account. If you need to reset your Microsoft account password because you forgot it, see Reset your Microsoft account password instead.
Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.
Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Important: To protect your account and its contents, our support agents are not allowed to send password reset links, or access and change account details.