Some time ago, Google updated the flow for the Google Business Profile verification. And the issue is, if you fill it out wrong, it can have consequences for that Google business listing in the future ...
The text or call verification charges depend on your phone plan, but it’s usually the same as a standard message or call. If you choose the call option, you can also use your home phone number. For more information, contact your service provider.
Verify your YouTube account To verify your channel, you’ll be asked to enter a phone number. We’ll send a verification code by text or voice call to that phone number. Once you've verified your account, you can: Upload videos longer than 15 minutes. Add custom thumbnails. Live stream. Appeal Content ID claims.
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
Select a verification option, and follow the on-screen steps. Claim an unverified business Important: If a Business Profile on Google has been verified and you're authorized to manage the business, you can request ownership from the current profile owner. Learn how to request ownership of a Business Profile.
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Search Engine Land: The new Google Business Profile verification flow: Platinum Product Expert explains how to succeed